Your Name
Kushal Raha

Company Name
Host4Geeks LLC

Please tell us a brief history of your company?
Host4Geeks was started during the summers of 2012 from my college dorm room and was an one man show in the early days with me trying to balance my university lectures and working till early mornings and sometimes even having to skip classes. Transparency and honesty was always at the forefront though, it is virtually impossible for me to provide 24×7 technical support being the single person handling everything, so it was made very clear to the customer that the service was primarily intended for people who were technically sound enough to handle the daily workings of a hosting account, hence the name “Host-4-Geeks”. However, this soon changed as we grew into a full service provider that too primarily managed but the name stuck on. We have now been in business for 6 years hosting over 7000 clients all across the globe.

Which are the markets where you focus the most?

  • United States
  • Canada
  • United Kingdom
  • Europe
  • Asia
  • South East Asia
  • India

What is it that makes your Hosting Company a competitive company in the your focus market?
The people behind the service and the levels of support. Host4Geeks is run a small, well knitted team of people passionate about the industry and committed to our customer’s success. We know most of our client’s by their names and try to work together towards a common goal, at the end of the day, their success is our success.

Have you added new features for your customers in the past year?
We were one of the first few providers to offer Let’s encrypt support and free SSL certificates in our shared and reseller hosting plans. Further, we have started offering free daily offsite backups on all VPS plans powered by Acronis.

What is your Unique Selling Proposition – why Customers will Host with you?
The people behind the service and the levels of support. Host4Geeks is run a small, well knitted team of people passionate about the industry and committed to our customer’s success. We know most of our client’s by their names and try to work together towards a common goal, at the end of the day, their success is our success.

Where do you see your hosting company in next 3 years
We have always been betting very heavily on offering fully managed services at an affordable price point that everyone can afford. We are able to do with the use of numerous DevOps practices and modern automation solutions that reduces the chance of human error and manpower required to do daily redundant tasks. We do see ourselves at the forefront of the managed services game setting benchmarks for the rest of the industry.

Where do you think is Hosting is heading? (Industry Outlook)
Cloud if of course going to be the next big thing but I also believe that the cloud is going get cheaper and become more affordable for the normal average person and not just something enterprises only use. We are going to see more mass adoption of the cloud into everyday services.

How many customers do you currently have?
We have over 7000 active clients at this moment.

Do You Own your own Data Centers
No

Where are your Data Centers or Servers Located
We offer our services from 4 global datacenters world wide where we own all our equipment, network and IPs.

  • Los Angeles – US (West Coast)
  • Lenoir, NC – US (East Coast)
  • London – UK
  • Pune – India

Do you offer 24/7 support?
Yes, non-outsourced.

What is your average turn-around time on a support ticket?
30 minutes.

Do you charge your clients for support? If so, please explain.
No, we do not. Support is always free and that too 24x7x365.

Do you offer a money back guarantee? And What Are the Terms?
At this moment we do not. We did offer a 30 days money back guarantee for the first couple of years but due to the intangible nature of the service we offer this policy was heavily abused resulting in withdrawal of the policy.


If you want to get in touch with Host4Geeks, you can contact them on: [email protected] or visit: https://host4geeks.com/

https://i2.wp.com/geekcrunch.reviews/wp-content/uploads/2018/01/Kushal.r.host4geeks.2.jpg?fit=810%2C1024&ssl=1https://i2.wp.com/geekcrunch.reviews/wp-content/uploads/2018/01/Kushal.r.host4geeks.2.jpg?resize=150%2C150&ssl=1Mark BrownHostingInterviewsHost4GeeksYour Name Kushal Raha Company Name Host4Geeks LLC Please tell us a brief history of your company? Host4Geeks was started during the summers of 2012 from my college dorm room and was an one man show in the early days with me trying to balance my university lectures and working till early mornings and...From A Geek to a Geek